Last updated: August 13, 2026
When you book a hiking route through our website, we collect personal information including your name, email address, preferred dates, and number of participants. This information is necessary to process your booking and communicate important details about your scheduled hike.
Your personal information is used exclusively for the following purposes:
We do not sell, trade, or rent your personal information to third parties. Your information may be shared with our certified guides who will be leading your hike, solely for the purpose of providing the service you booked. We may also share information when required by law or to protect our legal rights.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your data is stored on secure servers and access is limited to authorized personnel only.
Our website uses cookies to enhance your browsing experience and remember your preferences. You can control cookie settings through your browser preferences. For detailed information about our cookie usage, please review our Cookies Policy.
You have the right to access, correct, or delete your personal information at any time. You may also request a copy of the data we hold about you. To exercise these rights, contact us at [email protected].
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. Booking records are typically maintained for three years for accounting and safety documentation purposes.
Our website may contain links to external sites. We are not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies before providing any personal information.
We reserve the right to update this privacy policy to reflect changes in our practices or legal requirements. Significant changes will be communicated through our website. Your continued use of our services after such modifications constitutes acceptance of the updated policy.
If you have questions or concerns about this privacy policy or how we handle your personal information, please contact us at:
[email protected]
15 Tafelberg Road, Gardens
Cape Town, 8001
South Africa