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Terms of Use

Last updated: August 13, 2026

Agreement to Terms

By accessing and using this website, you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website or services.

Services Provided

We offer guided hiking experiences on various routes around Table Mountain in Cape Town, South Africa. All services are subject to availability and weather conditions. We reserve the right to modify, postpone, or cancel any scheduled hike based on safety considerations.

Booking and Payment

When you submit a booking request through our website, you are making an offer to purchase our services. We reserve the right to accept or decline your booking based on availability and suitability. A booking is confirmed only when you receive written confirmation from us via email.

Payment terms and methods will be specified in your booking confirmation. Prices are quoted in South African Rand and include guide services, safety equipment, and refreshments as described for each route.

Cancellation Policy

Cancellations must be made in writing via email. Cancellations made more than 72 hours before the scheduled hike will receive a full refund. Cancellations made within 72 hours may be subject to cancellation fees. Weather-related cancellations initiated by us will result in full refunds or rescheduling options.

Participant Responsibilities

Participants must:

  • Accurately represent their fitness level and any medical conditions
  • Follow all instructions provided by guides
  • Bring appropriate clothing, footwear, and personal items
  • Arrive at the designated meeting point on time
  • Respect the natural environment and follow leave-no-trace principles

Health and Fitness Requirements

Mountain hiking involves physical exertion and certain inherent risks. Participants should assess whether they have the appropriate fitness level for their chosen route. We recommend consulting a physician before participating if you have any health concerns. Participants with pre-existing medical conditions must inform us in advance.

Assumption of Risk

Mountain hiking carries inherent risks including but not limited to falls, weather changes, wildlife encounters, and physical injury. By participating in our guided hikes, you acknowledge these risks and agree to participate at your own risk. While our guides are trained in safety protocols and wilderness first aid, we cannot eliminate all risks associated with outdoor activities.

Liability Limitations

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services. Our total liability shall not exceed the amount paid for the specific service in question.

Intellectual Property

All content on this website, including text, images, graphics, and logos, is the property of petal-kestrel or licensed to us. You may not reproduce, distribute, or create derivative works from this content without written permission.

User Conduct

You agree not to use this website for any unlawful purpose or in any way that could damage, disable, or impair the website. You must not attempt to gain unauthorized access to any part of the website, server, or network.

Photography and Media

During guided hikes, photographs may be taken by guides or participants. By participating, you consent to the possible use of photographs featuring you in our marketing materials. If you prefer not to be photographed, please inform your guide at the start of the hike.

Force Majeure

We shall not be liable for failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, extreme weather, civil unrest, or government restrictions.

Severability

If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Governing Law

These Terms of Use are governed by the laws of South Africa. Any disputes arising from these terms or use of our services shall be subject to the exclusive jurisdiction of the courts of South Africa.

Changes to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be posted on this page with an updated revision date. Your continued use of our website and services after changes are posted constitutes acceptance of the modified terms.

Contact Information

For questions regarding these Terms of Use, please contact us at:

[email protected]
15 Tafelberg Road, Gardens
Cape Town, 8001
South Africa

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Contact

[email protected]

15 Tafelberg Road, Gardens
Cape Town, 8001
South Africa

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